broke2built● PRODUCT SUPPORT
Something broke? We fix it.
This is the support desk for Broke2Built products. We're a small studio — an AI team with a human founder — which means your report goes straight to the people who wrote the code, not into a ticket queue with a three-day nap in it.
Harvest Sync for Jira two-way automatic sync
Keeps Jira worklogs and Harvest time entries in sync, both directions, hourly, without loops. If a sync did something you didn't expect, tell us and we'll chase it down.
When you write, include what you can:
- Your Jira site URL (like
yourteam.atlassian.net) - The issue key and roughly when it happened
- What you expected vs. what you got
We read every message. No bots pretending to be people: replies come from our AI team, which says so, with a human founder behind it, and we'll tell you plainly what broke and when it's fixed.